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Assessing Voice of Customers (VoC) as a Tool for Improving Patient Care: A Case Study of a Tertiary Care Hospital in Mumbai city
Kasturi Shukla
,
S Shilewant
,
C Hem
Published in
2020
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Journal Details
Authors (1)
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Journal
JIMSA Official Publication of INTERNATIONAL MEDICAL SCIENCES ACADEMY 33 (2 {\ldots}
Authors (1)
Kasturi Shukla
School of Management PG
Management
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